Pine Shadows Motel and Condos
229 Hayden St., PO Box 1056
West Yellowstone, Montana, 59758, United States
(406) 646-7541 | (800) 624-5291
(406) 646-9647

Reservation and Cancellation PolicyPolicy

FOR CONDOS:

Credit card holds and will not be charged until you show up unless you cancel reservation within penalty dates.  You may pay however you like when you show up.

Check in time is AFTER 4PM and check out time is BEFORE 10 AM. We are a
small family business, please be respectful of our check in and check out
times.

Our office is open till 9PM. If you are going to be later then 9pm
YOU MUST CALL US AHEAD OF TIME at 406-646-7541. If you do not call
we will make 1 attempt to call and contact you. If we do not hear from
you you will be considered a no call no show and charged for your entire
stay.

CONDO CANCELLATION POLICY:

If you need to cancel your reservation for ANY REASON, you must do so
30 days prior to check in or you will be charged for your first nights stay.
If you cancel within 14 days of check in you are charged for half your
nights stay.
If you cancel within 7 days of check in you are charged for your entire stay.

If you need to change or drop days from your reservation, this too MUST be
done 30 days prior to check in. Any day dropped closer then 30 days to check
in, that is not re rented, you will be responsible for paying for. Please be
advised that dropping a day often leaves gaps in reservations and we DO NOT
do single night rentals on condos so we will not try and re rent if those
gaps are created. Also, Condos are a 3 night Minimum.

Please understand that we are a small family owned business and cancellations are very devastating to our business.

WE DO NOT ALLOW ANIMALS AT OUR MOTEL OR IN OUR CONDOS.

Condo 114 and 116 have a maximum occupancy of 6 people,
Condo 105, 106, 107, 117 and 118 have a maximum occupancy of 7 people,
and yes children are people. If you miss represent the size of your group
to us, you will be asked to leave and YOU WILL BE CHARGED IN FULL FOR
THE CONDO AND YOUR ENTIRE STAY.

We do not provide shampoos, conditioners, tooth paste, condiments, salt, pepper
or hair dryers. We do offer bars of soap and provide towels, toilet paper and linens.
Each Condo has a TV, telephone(long distance requires a calling card), full
kitchen with basic pots and pans, plates, silverware, toaster, microwave,
coffee maker.


 

FOR MOTEL:

Check in time is AFTER 4 PM and check out time is BEFORE 11 AM.

We are a small family business, please be respectful of our check in and check out times.

Credit card holds and will not be charged until you show up unless you cancel reservation within penalty dates. You may pay however you like when you show up.

Our office is open till 9PM. If you are going to be later then 9pm
YOU MUST CALL US AHEAD OF TIME at 406-646-7541. If you do not call
we will make 1 attempt to call and contact you. If we do not hear from
you, you will be considered a no call no show and charged for your first
nights stay and the rest of your stay will be cancelled.

MOTEL CANCELLATION POLICY:

If you need to cancel your reservation for ANY REASON, you must do so
7 days prior to check in or you will be charged for your first nights stay.

If you need to cancel or drop days from your reservation, this too MUST be
done 7 days prior to check in. Any day dropped that is not re rented you will
be responsible for paying for.

Please understand that we are a small family owned business and cancellations are very devastating to our business.

WE DO NOT ALLOW ANIMALS AT OUR MOTEL OR IN OUR CONDOS.

A motel room with 2 queen beds has a maximum occupancy of 4 people, a motel
room with 1 king bed has a maximum occupancy of 2 adults and 1 child under 12.  If you miss represent the size of your group to us, you will be asked to leave and YOU WILL BE CHARGED IN FULL FOR THE ROOM.

We do  provide hair dryers. We do offer bars of soap, small shampoo, conditioner and provide towels, toilet paper. Each room has a TV, telephone (long distance requires a calling card), Mini fridge and microwave, coffee pot.


Address of Office is 229 N Hayden St West Yellowstone MT 59758  TEL: 406-646-7541